Better Built Trailers is the #1 Polaris & Mahindra Roxor dealer in the tri-state area.

WARRANTY AND SERVICE WRITER

 Duties & Responsibilities

• Assist Service Manager in estimating, scheduling, creating, & tracking repair orders
• Communicate with Customers on Status
• Ensure required parts are in stock and/or ordered with Parts Manager
• Process Warranty Claims
• Accurately code and submit all Warranty Claims in cloud & DMS system
• Review each Warranty Repair Order for proper completion & accuracy
• Verify proper documentation of repairs for warranty coverage & payment
• Administration of Warranty parts such as recording required dates, pictures, and disposal
• Verify criteria required by manufacturer, correct all errors when necessary
• Follow up with manufacturers regarding not approved, denied, unpaid claims, etc.
• Process & Close out Repair Orders
• Keep up with Factory Recalls
• Complete relevant Manufacturer Certification Requirements as needed
• Quality Control with technician on our “No Comeback” Inspection Sealed & Stamped

Qualifications

• Highly Detail Oriented & Neatly Organized
• Basic Mechanical Aptitude
• Ability to read and comprehend instructions
• Basic Mathematical Skills
• Basic Computer Skills
• Ability to communicate effectively orally and in writing
• Basic knowledge of dealership invoices/repair orders and billing
• Valid Driver’s License with clean driving record
• High School Diploma, Vocational Certificate preferred

Power Skills

• Punctual
• Honest
• Motivated & Strong Work Ethic

Compensation

         $15 - $25 Hour – Overtime Available Seasonally    

Benefits will be offered to team players who show up & work hard

·         Blue Cross Blue Shield of Kansas, employee health & dental policy

·         Life & Disability Insurance

·         Paid Time Off+, Holiday and Sick Leave

·         Matched Retirement

·         Year-End Bonus 

·         Employee Discount

·         Company Paid Advancement Training