DESCRIPTION OF WORK:

Under the direction of the Technology Director, supports users in the operation of City-owned technology equipment in a local and wide area network environment. This includes but is not limited to front-end computers, cabling, and equipment maintenance.

DUTIES:

Essential Duties are: Provides first line support for all City staff equipment; Installs cables, software and hardware equipment and upgrades; monitors network and other infrastructure components of wide and local area networks; assists in the resolution of problems with the implementation, operation, and maintenance of hardware and software; provides one-on-one and group training for user questions; crawling under desks; ladder and operate bucket truck safely; lifting & carrying heavy objects up to 75lbs; carrying a radio and learn proper radio etiquette; monthly maintenance checks at tower locations; occasional tower climbing; managing backup rotation and offsite storage; safe and lawful driving of City vehicles.  Other duties as assigned.

QUALIFICATIONS:

Knowledge of Operating Systems (Windows 10 and up) and Windows Server 2019 and up is beneficial; network topologies and protocols (TCP/IP, etc); principles and concepts of hardware and software installation; skill and ability to troubleshoot many situations logically (OS, hardware, software, printers, etc.); concepts of modern office practices, procedures, and equipment; oral, written, and honest communication skills to enable communication with non-technical staff and co-workers; correct English usage, spelling, grammar and punctuation; interpersonal skills including professionalism, tact, courtesy, and patience.

EXPERIENCE AND TRAINING:

High school diploma; classroom training in a technology-related major field of study.  Hands-on computer, peripheral, and network components use for hardware and software installation.

If interested, please visit www.cityofcolby.com and download an application.  For further inquires please call 785-460-4400 and ask to speak to the Technology Director.