AnswerNet has been in business for over 20 years, with the Mission of “providing people, services, and technology to allow our clients to run their businesses their way.”

We have over 30 contact centers across the US and Canada, and are quickly growing!

We are seeking people with drive and ambition, self-motivated team players. Reliability, performance and positivity will set you up for success within AnswerNet. We promote from within whenever possible and are seeking people who have what it takes to advance within the company.

Job Type: Full-time/Part time

Salary: $13.00 /hour

Benefits available after 90 days for FT employees (35 HRS +)

Requirements:

• AT LEAST one year of actual Call Center experience, working with an automatic dialer, and call scripting, along with the ability to switch between campaigns and programs quickly and efficiently is REQUIRED FOR REMOTE CANDIDATES- NO EXCEPTIONS

Clear, professional, and friendly voice

• High-Level People of Skills, Active Listening Skills, and Strong Communication Skills

• Outstanding attendance and punctuality

• Reliable transportation (in office only)

• High School diploma or GED

• Intermediate Computer Skills are a must

General Duties Include:

• Typing

• Data capture and entry

• Quickly switching between campaigns and dialers

• Maintaining a working knowledge of campaign guidelines, and scheduling requirements by each manufacturer

• Answering inbound, or making outbound calls for the duration of your scheduled shift *(wherever you are needed. This is not an option you get to choose.)

Valued Skills and Experience:

• One year or more previous high-volume Contact Center experience

• Experience in both inbound and outbound environments

• Sitting for long periods of time

• Professional verbal and written communication skills

• Working at a desk for long periods of time

• Working and viewing a computer screen for the duration of your scheduled shift

• Customer service experience is preferred

For remote work you must have high speed internet, a pc/laptop with Windows 10, (Apple/Mac and Chromebooks are not allowed), and USB connected headphones with microphone and mute button.

You must also have a quiet place to work, free from distractions, including pets & children.

Job Types: Full-time, Part-time

Pay: From $13.00 per hour

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Life insurance

• Paid time off

• Paid training

• Vision insurance

• Work from home

Schedule:

• 8 hour shift

• Day shift

• Evening shift

• Holidays

• Monday to Friday

• Night shift

• On call

Application Question(s):

• Do you have High Speed internet, a PC/Laptop with at least Windows 10, (Apple/Mac products, Chromebooks, and Tablets are not compatible), USB Connected headset with microphone and mute button, webcam, and a quiet place to work free from distractions including pets and children?

Experience:

• Call Center: 1 year (Required)

• Customer Service: 1 year (Required)

• Data Entry: 1 year (Preferred)

• Sales: 1 year (Preferred)

Shift availability:

• Day Shift (Preferred)

• Night Shift (Preferred)

https://answernet.com/about/careers/